How long will I have to wait to receive my order?
What if a product I order is currently out of stock?
If we project that a product will be out of stock for more than a couple of days, we will email you to notify you of the situation and ask you if you prefer for us to send everything when the missing item has been restocked, or, if you would prefer us to send what we can immediately and then the missing product when we receive it. Of course, there will be no extra shipping charge either way.
We reserve the right to replace items with a similar substitute of an equal or greater value in the very unusual circumstance that we are unable to obtain an item.
As we are sure you will appreciate, we cannot be held accountable for the postponements caused by any third-party.
How long does it take to process an order?
How do I make a purchase?
What if I am unsatisfied with the product?
Please return orders to:
FizzPop Sweet Shop,
Unit 2, Energy Zone,
Newfield Dr, Blackburn,
Lancashire, BB2 3UA
Please retain proof of postage for your return. Fizz Pop will only cover the cost of return postage if your item is faulty or you have received an incorrect item.
Can I pay with a cheque instead of a credit or debit card?
If we don’t receive either form of payment, then we will regard your order as unwanted and we will leave it unprocessed.
What payment cards do you accept?
VISA Delta (Debit)
How do I know my information is secure?
When you enter your personal information (name, address etc) the link to us is a secure one (you can tell because the domain name starts with https and not just http – also you may see a closed padlock depending on which browser you use).
Your credit details are securely handled by Square – one of the leading credit card processing companies on the internet. We do not see or store any of your payment information.